Built by a Surgeon. Run for Surgeons.

Payers are keeping money you already earned. We get it back.

The average surgical practice loses $8K–$15K per month to prior auth denials, systematic downcoding, and underpayments your billing team accepts without a fight. We find every dollar, recover it, and make sure payers can't quietly take it again.

Get StartedSee the Platform
The Problem

The system is designed to wear you down.

Prior auth delays. Auto-downcoded claims. Underpayments with no explanation. Billing companies that process and move on. The average surgical practice loses six figures a year to these patterns—and most never see it happening.

Orthopedic Surgery Pain Management Spine Surgery Neurosurgery Anesthesia Vascular Surgery General Surgery ASCs

Prior authorization denials

30% of surgical cases are initially denied. The average practice spends 13+ hours per physician per week on prior auths—and 82% of appeals that get filed are overturned. Most never get filed.

Systematic downcoding

Payers auto-reduce your claims without notice and wait for you to appeal. You have to prove you billed correctly—they don't have to prove you didn't. Most practices either can't afford to fight it or don't know it's happening.

Abandoned denials

65% of denied claims are never reworked. For surgical practices, each abandoned denial is $5K–$30K gone. Most billers process and move on. We don't.

OON claims undervalued

Out-of-network cases involve the largest fees—and the most aggressive payer pushback. Timing, persistence, and a clear negotiation strategy are the difference between the offer and what the case is actually worth.

In-network underpayments

Payers routinely pay below your contracted rates. Without comparing every EOB against your fee schedule line by line, you'll never catch it. Most billing companies don't do this. We do it automatically.

Undercoded procedures

The difference between a 99213 and 99214 is $40–80 per visit. Across thousands of visits, undercoding is six figures a year—invisible until someone looks for it.

Your billing company isn't fighting.
We are.

Physicians consistently rate their billing companies as one of their top frustrations. Claims get submitted. Denials get written off. Underpayments go uncontested. Nobody is looking at the whole picture—tracking every denial through every level of appeal, catching payer patterns, or pushing back the way the case deserves.

Evident was built by a practicing surgical subspecialist who has lived every one of these problems firsthand. Our free Revenue Architecture Review analyzes 90 days of your claims data and shows you exactly what's being left on the table.

Get Your Free Review
From Our Founder

I've done peer-to-peer reviews on the morning of a scheduled case. I've watched a payer automatically downcode a complex surgical procedure with no explanation. I've seen billing companies accept that and move on. That's why I built Evident—because surgeons deserve someone who fights as hard for their revenue as they fight for their patients.

Anupam Pradhan, MD — Founder & CEO · Board-Certified Orthopedic Surgeon · Chair of Orthopedics, Medical City Dallas

The Platform

This is what visibility looks like.

Every Evident client gets a live Revenue Intelligence Dashboard. No more unread monthly reports. You see every claim, every denial, every dollar—in real time.

app.evidentrcm.com/dashboard
Total Collections
$487,230
▲ 12.3%
Denial Rate
8.2%
▼ 3.1%
Recovery Pipeline
$124,680
38 claims in active pursuit
Recovered This Month
$67,410
▲ $22K vs last mo
Monthly Collections
Oct
Nov
Dec
Jan
Feb
Mar
AI Alerts
UHC underpaying 63685 (SCS implant) by 18% — pattern across 5 claims
Modifier 22 opportunity: 6 complex cases may qualify
$18,750 recovered after full appeal + IDR with Cigna
Aetna fee schedule expires in 45 days — renegotiate now
Total A/R
$412,680
Across all payers
Current (0-30)
$198,400
48.1% of total
Aging 90+
$67,230
16.3% of total
Days in A/R
34
▼ 8 days since start
A/R Aging by Payer
Payer0-30 Days31-60 Days61-90 Days90+ DaysTotal% of A/R
UUHC$52,400$38,100$22,600$31,200$144,30035.0%
BBCBS$64,200$18,400$8,300$6,100$97,00023.5%
AAetna$41,800$15,200$9,400$18,930$85,33020.7%
CCigna$28,600$12,300$7,150$8,400$56,45013.7%
★ Medicare$11,400$6,800$3,800$2,600$24,6006.0%
Total$198,400$90,800$51,250$67,230$412,680100%
90+ Day Flags
UHC: $31,200 in 90+ A/R — 12 claims, 4 in active appeal
Aetna: $18,930 in 90+ A/R — 6 claims, 3 pending records requests
Cigna: $8,400 in 90+ A/R — 3 claims, 2 at IDR
Days in A/R Trend
Oct
Nov
Dec
Jan
Feb
Mar
Active Denials
12
$186,400 total value
In Appeal
8
3 at Level 1, 3 at Level 2, 2 at IDR
Recovered This Month
$67,410
5 claims recovered
Recovery Rate
73%
▲ vs 35% industry avg
Denied Claims — Active Pursuit
PatientPayerCPTBilledReasonStatusStageProgress
M. JohnsonUUHC63685$28,400Medical necessityAppealingAppeal L2
R. ChenAAetna64635$22,100Prior auth missingAppealingAppeal L1
A. MartinezUUHC27279$19,200Bundling errorAppealingAppeal L3
T. WilliamsCCigna63685$18,750OON disputeRecoveredIDR
L. ParkBBCBS62323$15,800UnderpaymentAppealingAppeal L1
K. PatelUUHC64636$8,900Timely filingNew DenialNew
Avg Collection Rate
91.4%
▲ 4.2% since start
Underpayments Found
$43,200
This quarter
Best Payer
Blue Cross
96.1% rate
Needs Attention
UHC
84.2% — below contract
Contracted vs. Actual Payment
UnitedHealth
Contracted
$168K
Actual
$141K
-$26.6K15.8%
Aetna
Contracted
$125K
Actual
$115K
-$9.6K7.7%
Blue Cross
Contracted
$91K
Actual
$87K
-$3.5K3.8%
Cigna
Contracted
$62K
Actual
$54K
-$8.5K13.5%
Recovered (YTD)
$312,840
▲ 142% vs prior biller
Recovered This Month
$67,410
▲ $22K vs Feb
Avg Recovery / Claim
$14,200
vs $4,100 industry avg
Claims Recovered
22 / 30
73% recovery rate
Recovery Timeline — 2026
Jan
$42.1K
Feb
$58.2K
Mar
$67.4K
Apr
$76K est
May
$80K est
Case Spotlight — OON NegotiationSCS Implant, 2 Leads (63685)
Billed $186K Offer 1: $19K Counterfiled Offer 2: $95K IDR Filed Settled: $141K+
Persistent negotiation recovered 7× the initial payer offer. This is the process — not a lucky outcome.
How We Do It

Every dollar pursued.
Nothing written off.

Six capabilities working together. Each one generates measurable revenue your current biller is leaving behind.

01

Prior Authorization Management

Full workflow — submission, tracking, peer-to-peer coordination, and appeals. Your staff stops spending their day on hold. 30% of surgical cases get initially denied; we make sure every one gets properly fought.

39 prior auths/physician/week — we own this
02

Denial Recovery & Appeals

Every denial appealed through all three levels. Aged A/R reworked. Nothing written off until every avenue is exhausted — including IDR when warranted. We track every claim until it closes.

73% recovery rate vs. 35% industry average
03

Payer Contract & OON Intelligence

Every EOB compared against your contracted rates daily. Underpayments flagged automatically. OON cases negotiated through every available channel — including MultiPlan pushback and federal IDR.

Avg $14,200 recovered per claim
04

Coding Optimization & Revenue Intelligence

Modifier optimization, documentation alignment, and coding accuracy reviews. AI-powered alerts catch payer patterns and underpayment trends before they compound. Every client gets a live dashboard — not a monthly PDF.

Typical 10–15% revenue lift over prior biller
Common Concern

“Switching billers sounds painful.”

It's not. We handle the full transition. Here's exactly how it works.

Week 1–2
Free Revenue Review
We audit 90 days of claims data while your current biller works normally. No cost, no obligation.
Week 3
Seamless handoff
We take over full revenue cycle operations. Zero disruption to patients or clinical workflow.
Week 4
Recovery begins
Denied claims reworked, underpayments pursued, coding optimized. Dollars start coming back.
Month 2+
Full visibility, live
Dashboard is live. Every claim, every dollar visible in real time. A revenue partner, not a billing vendor.
Most practices are fully transitioned in under 30 days—and seeing recovered revenue by week four.
The switching cost is measured in weeks. The cost of staying is measured in years.

See what payers owe you.

Most practices we review are owed significantly more than they realize—in abandoned denials, systematic underpayments, and prior auths that were never appealed. The free Revenue Architecture Review takes 90 days of your claims data and shows you exactly what's there. No obligation. Just the number.

Add practice details (optional)

Prefer email? info@evidentrcm.com

Every month you wait is revenue you won't recover.

The free Revenue Architecture Review takes 90 days of claims data and shows you the exact dollar amount being left behind. Most practices are surprised by what they find.