Last updated: March 3, 2026
Evident RCM ("we," "us," or "our") is committed to protecting the privacy of our clients, their patients, and visitors to our website. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit evidentrcm.com or engage our revenue cycle management services.
Information you provide directly: When you submit our contact form, we collect your name, practice name, email address, phone number, specialty, and approximate monthly collections volume. This information is used solely to evaluate whether our services are a fit for your practice and to contact you about your inquiry.
Protected Health Information (PHI): In the course of providing revenue cycle management services, we may access, process, and store Protected Health Information as defined by HIPAA. Our handling of PHI is governed by our Business Associate Agreement (BAA) with each client and our HIPAA Compliance Policy.
Automatically collected information: When you visit our website, we may automatically collect certain information including your IP address, browser type, referring URL, pages visited, and time spent on our site. This information is collected through standard web technologies and is used to improve our website experience.
We use the information we collect to respond to your inquiries and provide requested services, perform revenue cycle management services under our client agreements, analyze and optimize our website performance, comply with legal obligations including HIPAA requirements, and communicate with you about our services when you have requested contact.
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations under appropriate confidentiality agreements, as required by law or legal process, and as necessary to protect our rights or safety.
PHI is handled strictly in accordance with HIPAA regulations and our Business Associate Agreements. We never use PHI for marketing purposes.
We implement administrative, technical, and physical safeguards designed to protect information in our possession. These include encryption of data in transit and at rest, access controls and authentication requirements, regular security assessments and monitoring, and employee training on privacy and security practices.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. PHI is retained in accordance with applicable federal and state regulations.
You may request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to legal retention requirements), and opt out of marketing communications at any time.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "last updated" date.
If you have questions about this Privacy Policy or our privacy practices, please contact us at info@evidentrcm.com.